Delivery Policy

Effective Date: March 7, 2025

At Quickali, we are committed to delivering your jewelry in a timely and efficient manner. This Delivery Policy outlines our shipping processes, delivery timelines, costs, and responsibilities. By making a purchase on our website, you agree to the terms outlined below.

1. Shipping and Delivery Times

We aim to ship all orders within 2-3 business days after your payment is confirmed. Once your order has been shipped, you will receive a tracking number to monitor its status. Delivery times depend on the shipping method and destination selected at checkout.

  • Domestic Orders (within the United States): Delivery typically takes between 5-7 business days, depending on your location and the shipping method chosen.
  • International Orders: Delivery times for international orders vary by destination and can take anywhere from 7-14 business days, depending on customs processing and local postal services.

Please note that delivery times are estimates and may vary due to circumstances beyond our control, such as customs delays, natural disasters, or shipping carrier issues.

2. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method and delivery address. Quickali offers different shipping options for domestic and international customers. The cost will be clearly displayed before you finalize your purchase.

  • Free Shipping: We offer free standard shipping on all domestic orders over a specified amount (usually $100 or more). Please check our website for current promotions.
  • International Shipping: International shipping fees will be calculated at checkout based on the destination and package weight.

3. Shipping Methods

Quickali offers various shipping methods to meet your needs, including:

  • Standard Shipping: The most cost-effective option for delivery within the United States and internationally. Delivery times will vary.
  • Expedited Shipping: For faster delivery, we offer expedited shipping options at an additional cost. This ensures quicker processing and faster delivery, typically within 2-4 business days.
  • International Shipping: For orders outside the United States, we offer international shipping through trusted carriers. International shipping times and fees will vary by destination.

Please select the shipping method that best suits your needs at checkout.

4. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your package’s progress and estimated delivery time. For any issues with tracking, please contact our customer service team.

5. Delivery Address

Please ensure that the shipping address you provide is accurate and complete. Quickali is not responsible for delays or issues caused by incorrect or incomplete addresses provided during checkout. If you need to change your shipping address after placing the order, please contact us immediately, and we will do our best to accommodate the change before the order is processed.

6. Shipping Restrictions

  • P.O. Box and APO/FPO Addresses: We can ship to P.O. Box, APO, and FPO addresses. However, shipping times to these addresses may be longer, and additional shipping fees may apply.
  • International Shipping Restrictions: Certain countries may have restrictions on the importation of jewelry. It is the responsibility of the customer to ensure that their country allows the import of the products they are purchasing. Quickali is not responsible for any customs delays, taxes, or duties.

7. Shipping Delays

While we make every effort to ensure timely delivery, Quickali is not responsible for delays caused by third-party shipping carriers or customs processing. If there are any unexpected delays with your delivery, we will notify you as soon as possible. For international orders, please be aware that customs processing may add additional time to the delivery.

8. Damaged or Lost Shipments

We take great care in packaging your order to ensure it arrives in perfect condition. However, if your item arrives damaged or is lost during shipping, please contact us within 7 days of receiving your order. We will work with you to resolve the issue, including offering a replacement or refund.

If you notice any damage to your package upon delivery, please take photos of the packaging and the item and contact us immediately.

9. Returns Due to Delivery Issues

If your order is returned to us due to an incorrect or incomplete address provided by you, you will be responsible for the return shipping fees and the cost to resend the package. If your order is undeliverable, we will notify you and give you the option to reship the order or issue a refund (excluding the original shipping fee).

10. Contact Us

If you have any questions or concerns regarding delivery, shipping methods, or tracking your order, please reach out to our customer service team at:

Quickali
Email: info@quickali.xyz
Phone: 73-3894580
Website: www.quickali.xyz